Ease everyday back tension in just 15 minutes a day, with massage, heat and a gentle stretch
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Note: Not sold on Amazon or eBay! Serena is only available on our official store, so you always order directly from us.
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Is this device suitable for all body types and weights?
Is this device suitable for all body types and weights?
Yes! The Serena massager is designed to hold up to 309 lb (140 kg) and to adapt to different body types.
How often should I use the device?
How often should I use the device?
We recommend using the device for 15 minutes a day, as part of your daily routine. You can adjust the time to suit your needs.
Do I need someone else's help to use it?
Do I need someone else's help to use it?
No. The Serena massager is designed so you can use it easily and safely at home, all on your own.
Do I need to buy batteries?
Do I need to buy batteries?
No, you don't need any batteries!
The Serena 3-in-1 Back Massager runs on wall power through its USB cable, so you can use it continuously, without interruption: no recharging and no batteries to change. For best performance, we recommend a USB power adapter of at least 5 V / 2 A.
What are the dimensions of the Serena 3-in-1 Back Massager?
What are the dimensions of the Serena 3-in-1 Back Massager?
The massager measures 23.6 × 9.8 × 4.7 in (60 × 25 × 12 cm): length × width × height.
It's designed to comfortably support your lower back, whether you're in bed, on the couch or on the floor.
Large enough for full coverage, compact enough to put away quickly. Note: dimensions may vary slightly from one unit to another.
How does your return and money-back guarantee work?
How does your return and money-back guarantee work?
If Serena doesn't live up to your expectations within 90 days, we don't want your money!
We believe in our product so much that we offer you a risk-free trial period. If you're not satisfied, you can easily return the device within 90 days and get a full refund.
Shipping and delivery
Shipping and delivery
How long does delivery take?
Delivery happens in two steps:
1. Processing (1–2 business days): As soon as we receive your order, we confirm it, have every product checked by our quality team and pack it within 12 to 24 hours.
2. Delivery: From our international distribution center to your door. Orders ship within 1–2 business days. Delivery times are shown at checkout, and you'll get a tracking number by email.
Have questions about your order? We're here to help.
Email: contact@my-serena.com
Pay safely and securely
Pay safely and securely
Your security is our top priority. Pay the way you like: with Klarna, PayPal, credit or debit card, or any other payment method you prefer. All payments are encrypted and protected to the strictest security standards, keeping your data safe.
Have questions about your order or payment? Email us at contact@my-serena.com and we'll be happy to help. Our team replies within 5 hours on business days (Central European Time), with a personal answer, never an automated one.
Serena is a wellness product, not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease. If you have a medical condition, are pregnant, or have had recent surgery, check with your doctor before use.
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90-Day Money-Back Guarantee
If you're not completely satisfied with your Serena, we'll give you a full refund of your purchase. No hassle at all.
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Free Shipping
We offer fast, free shipping on all orders, sent directly from our warehouse to your door.
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Premium Quality Guaranteed
Made from high-quality materials for durable, reliable and trouble-free use for a long time.
If your lower back feels tight and stiff day after day... it's time to give it a few minutes of real relaxation.
Your lower back works hard all day long. It keeps you upright when you stand, moves with you when you walk and bends every time you pick something up.
Long hours of sitting, busy workdays and the passing years can leave the muscles around it feeling tight and stiff. You notice it when you get out of bed, stand up from a chair or bend down to tie your shoes.
A good stretch, a little warmth, a relaxing massage: they all help tight muscles relax. But between busy days and appointments, few of us find time for all three.
So the tension builds up, day after day.
Giving your back a few minutes of real relaxation each day can help you feel looser, calmer and more comfortable.
A relaxed back = a more comfortable day.
To help a tense back relax, bring together three simple things: massage, heat and a gentle stretch.
Massage works on tight, tired muscles and helps you unwind.
Soothing heat warms your lower back and brings a comforting feeling of relaxation.
A gentle stretch, done while you lie down, helps your lower back feel looser and more relaxed.
But when we sit for long periods, work long hours and get older, it's hard to find time for each of them, and using three different tools one after another takes even longer.
That's why Serena brings all three together in one cushion: you simply lie back and enjoy massage, heat and a gentle stretch in a single 15-minute session at home.
Why Serena is so easy to make part of your day
What usually gets in the way of caring for your back:
Appointments have to be booked and fitted into your week (plus the trip there and back).
Heating pads, massagers and stretching routines are used separately (and take more time).
Busy days come first (and the tension stays).
Serena™ brings all THREE together:
A soothing massage
Comforting heat
A gentle stretch for your lower back
No need to choose: you get all three in a single 15-minute session, without leaving home.
That's exactly why it's so easy to make it a daily habit.
Simple to use, whether you're 25 or 75, flexible or a little stiff.
Press the button. Lie back. Relax.
How the Serena™ 3-in-1 Back Massager works
The best thing about the Serena™ massager is how easy it is to use.
1: No short-lived batteries needed – just plug it in with the cable included in your order.
2: Next, place the Serena™ under your lower back, then start the gentle stretch, heat and massage program with the buttons. Lie back and relax while the Serena™ does its work.
3: Make it part of your daily routine: 15 relaxing minutes to unwind, ease everyday tension and enjoy your day with a more relaxed back.
Try it for 90 days – completely risk-free
Here's what matters: we believe in this product so much that we don't think you should risk a single cent until you're sure it's right for you.
That's why we offer a 90-day money-back guarantee.
Order your Serena™ 3-in-1 Back Massager today, try it for 90 days, then decide for yourself. If you're not completely satisfied, we'll refund you in full.
In other words, you only keep it if you enjoy it and it becomes part of your daily routine.
The Serena massager is the simple, all-in-one choice for your back.
Massage, soothing heat and a gentle stretch, ready whenever you are, right at home.
Massage, heat and stretch in one
Enjoy all three together in a single, relaxing session.
Just 15 minutes a day
An easy break that fits into your morning or evening.
At home, on your schedule
No appointments, no travel: use it in bed, on the couch or on the floor.
One-time purchase
Buy it once – use it whenever you like.
90-day money-back guarantee
Not for you? Get a full refund.
Lots of separate tools and gadgets
A heating pad here, a massager there, and a stretching routine on top.
Appointments to fit into your week
Sessions often have to be booked in advance and planned around everything else you have going on.
Extra time spent getting there and back
Driving, parking and waiting rooms can make a short session take much longer.
Costs that add up – session after session
Paying for each visit can add up over the weeks and months.
Easy to put off when life gets busy
When caring for your back takes planning, it often slips down the to-do list.
3 simple steps to relax
your back and ease everyday tension
Plug the USB cable into the device. The buttons will light up to show that it's ready to use. Place the massager on a flat surface, such as the floor or your bed.
Press and hold the power button to turn the device on. It will then automatically cycle through the massage, gentle stretch and heat modes for a complete session.
Get comfortable, relax and enjoy 15 to 30 soothing minutes while Serena™ massages, warms and gently stretches your back.
Satisfaction Guaranteed – 90-Day Money-Back Guarantee
Your order is protected by our 90-day money-back guarantee. If you're not happy with how Serena feels on your back, or if it simply isn't right for you, just let us know within 90 days of your purchase and we'll give you a full refund.
No hassle. You can reach our support team by email 24/7 at contact@my-serena.com. Don't hesitate to contact us if you need any help: we're always happy to assist.